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Ownership · UK

Loose or impact-damaged chargepoint: stop using

Stop using a home chargepoint that has been struck, moved from its mounting, become loose or developed enclosure damage. Keep clear and note only visible displacement, broken fixings, cracks, gaps, strained cable entries or exposed internal material. A registered competent electrician trained in EV chargepoints must inspect the mounting, enclosure, cable entries and fixed supply before reuse.

Institution of Engineering and Technology (IET): External consumer units for electric vehicles in a domestic environment

Reviewed

Key facts and evidence

For a UK home chargepoint, as reviewed on 12 August 2026, impact, movement, looseness, broken fixings, casing cracks, enclosure gaps, strained cable entries or exposed internal material is a Red stop-use condition. Observation stays at a safe distance. A registered competent electrician must inspect the mounting, enclosure and fixed supply before the unit returns to service.

Institution of Engineering and Technology (IET): External consumer units for electric vehicles in a domestic environment

Keep clear of a home chargepoint that has moved, become loose or suffered an impact and require professional inspection before reuse.

Why appearance after impact matters

Movement or impact can affect secure mounting, enclosure integrity, cable entries and weather protection. Continued operation is therefore not established by the unit still displaying a light.

What the professional checks

The handoff covers the mounting, enclosure, cable entries and fixed supply because visible displacement alone cannot establish which parts were affected.

What to do next

Any impact, looseness or displacement keeps the chargepoint out of service until registered electrical inspection.

Immediate action: Keep people clear and contact a registered competent electrician.

  • The unit has been struck or has moved from its installed position.
  • Fixings appear broken or the enclosure is loose, cracked or gapped.
  • A cable entry is strained or internal material is visible.

Do not infer from missing evidence

  • Keep people clear and leave the chargepoint out of service.
  • Do not handle, support or move the damaged unit.

Professional hand-off

  • Tell a registered competent electrician what struck the unit and which visible changes were observed.
  • Require professional inspection of the mounting, enclosure, cable entries and fixed supply before reuse.

Questions this record can answer

What does the sourced evidence say about why appearance after impact matters?

Movement or impact can affect secure mounting, enclosure integrity, cable entries and weather protection. Continued operation is therefore not established by the unit still displaying a light.

What does the sourced evidence say about what the professional checks?

The handoff covers the mounting, enclosure, cable entries and fixed supply because visible displacement alone cannot establish which parts were affected.

Sources