Sourced fact
Impact, movement, looseness, broken fixings, cracks, enclosure gaps or strained entries require stop-use.
Ownership · UK
Stop using a home chargepoint that has been struck, moved from its mounting, become loose or developed enclosure damage. Keep clear and note only visible displacement, broken fixings, cracks, gaps, strained cable entries or exposed internal material. A registered competent electrician trained in EV chargepoints must inspect the mounting, enclosure, cable entries and fixed supply before reuse.
Reviewed
For a UK home chargepoint, as reviewed on 12 August 2026, impact, movement, looseness, broken fixings, casing cracks, enclosure gaps, strained cable entries or exposed internal material is a Red stop-use condition. Observation stays at a safe distance. A registered competent electrician must inspect the mounting, enclosure and fixed supply before the unit returns to service.
Impact, movement, looseness, broken fixings, cracks, enclosure gaps or strained entries require stop-use.
The user scope is limited to noting visible damage from a safe distance.
A registered competent electrician inspects the mounting, enclosure, cable entries and fixed supply before reuse.
Keep clear of a home chargepoint that has moved, become loose or suffered an impact and require professional inspection before reuse.
Movement or impact can affect secure mounting, enclosure integrity, cable entries and weather protection. Continued operation is therefore not established by the unit still displaying a light.
The handoff covers the mounting, enclosure, cable entries and fixed supply because visible displacement alone cannot establish which parts were affected.
Any impact, looseness or displacement keeps the chargepoint out of service until registered electrical inspection.
Immediate action: Keep people clear and contact a registered competent electrician.
Movement or impact can affect secure mounting, enclosure integrity, cable entries and weather protection. Continued operation is therefore not established by the unit still displaying a light.
The handoff covers the mounting, enclosure, cable entries and fixed supply because visible displacement alone cannot establish which parts were affected.